General User Registration

Introduction

The Palm Oil Link website located at https://www.palmoillink.com (“the Site”) is a copyrighted work belonging to Malaysian Palm Oil Council (“MPOC”) maintained for dissemination of information, education and communication purposes and shall be governed by and may not be used except as permitted in these Terms (read together with our Privacy Statement) and/or as stated in the text on the Site. The contents of the Site is subject to change without notice.

Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted directly on the Site in connection with such features. All such additional terms, guidelines, and rules are expressly incorporated herein into and form part of these Terms.

These Terms of Use describe the legally binding terms and conditions that oversee your use of the Site. BY LOGGING ONTO THE SITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE, that you have the authority and capacity to enter into the Site and THAT YOU ACCEPT, WITHOUT LIMITATON OR QUALIFICATION WHATSOEVER, AND SHALL STRICTLY COMPLY WITH THESE TERMS. IF YOU DISAGREE WITH ANY OR ALL OF THE PROVISIONS OF THESE TERMS, DO NOT LOG ONTO AND/OR USE THE SITE.

Access to the Site

Subject to these Terms.Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, non-commercial use.

Certain Restrictions. The rights approved to you in these Terms are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, publish, host, or otherwise commercially exploit the materials on the Site in any manner whatsoever; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website; (d) you shall not use the Site in any way that is, or maybe, damaging to the Site or in any way impacts user access to the Site; and (e) except as expressly stated herein or otherwise indicated on the Site, no part of the Site and/or its materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unauthorised use of this Site may give rise to a claim for damages and/or be a criminal offence. All future releases, updates, or additions to the functionality and/or materials of the Site shall also similarly be subject to these Terms, which MPOC may, from time to time, as it sees fit, revise and update. You are expected to review the Terms on a regular basis to ensure that you understand all the terms and conditions governing the use of the Site. All copyright and other proprietary notices on the Site must be retained on all copies made thereof by the user for their personal use.

Although every effort will be made to keep the Site up and running smoothly, MPOC reserves the right to change, suspend, or cease the Site without notice to you. You agree that MPOC shall not be liable to you or any third-party for any change, interruption, suspension or termination of the Site or any part thereof.

No Support or Maintenance. You agree that Company will have no obligation to provide you with any support in connection with the Site.

Excluding any User Content that you may provide, you shall and are aware that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by MPOC. The intellectual property rights of MPOC, are hereby reserved save for those specifically granted in these Terms. Note that these Terms and access to the Site do not give you any rights, title or interest in or to any intellectual property rights, except for the limited access rights as expressed in these Terms.

User Content

User Content.. "User Content" means any and all information and content that a user submits to the Site which shall include any audio, video, text, images or other material you choose to display on the Site. You are exclusively responsible for your User Content. You bear all risks associated with the use of your User Content. You hereby certify that your User Content does not violate our Acceptable Use Policy as stated in these Terms. You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by MPOC. You are hereby made aware that your User Content may expose yourself to liability. MPOC is not obliged to backup any User Content that you post.. You are solely responsible for making your own backup copies of your User Content if you so desire. MPOC shall assume no responsibility and shall not be liable for any unauthorised interception or unlawful modification to your User Content and MPOC shall not be liable for any loss or damage arising thereby (including but not limited to any loss or damage arising out of the unauthorised or fraudulent use of any information contained in or made accessible via your User Content.

Subject to our Privacy Policy, all communication, data, questions, comments, suggestions, ideas, concepts, know-how or techniques or the like, shall be treated as non-confidential and non-proprietary. You hereby grant to MPOC and/or its affiliates, an irreversible, irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to disclose, reproduce, transmit, distribute, publicly display, publish, broadcast and perform, develop, manufacture and market products using such information, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights. You hereby irreversibly waive any claims and assertions of moral rights or attribution with respect to your User Content.

Acceptable Use Policy.The following terms constitute our "Acceptable Use Policy": You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right or any intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libellous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual, encourage conduct that would be considered a criminal offence or give rise to civil liability; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site, whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to the Site.

We reserve the right to review any User Content, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may, at the discretion of MPOC, include removing or modifying your User Content, terminating your Account without notice to you, and/or reporting you to the law enforcement authorities.

If you provide MPOC with any feedback or suggestions regarding the Site, you hereby assign to MPOC all rights in such feedback and agree that MPOC shall have the right to use and fully exploit such feedback and related information in any manner it believes appropriate. MPOC shall treat any feedback you provide to MPOC as non-confidential and non-proprietary.

You agree to indemnify and keep indemnified MPOC and its officers, employees, and agents harmless against all claims and/or demands made by any third-party, including but not limited to costs and attorneys’ fees, due to or arising out of (a) your use of the Site, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your User Content. MPOC reserves the right to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of these claims. You agree not to settle any matter without the prior written consent of MPOC. MPOC will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Third-Party Links & Ads; Other Users

Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third-parties (“Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of MPOC, and MPOC is not responsible for any Third-Party Links & Ads. MPOC merely provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to these Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies will apply, including the third party’s privacy and data gathering practices. MPOC disclaims all warranties, express or implied, as to the accuracy, validity, legality or otherwise of any materials, information and/or content contained on such Third-Party Links & Ads.

Other Users. Each Site user is solely responsible for any and all of its own User Content. Because we do not control User Content, you acknowledge and agree that we assume no responsibility or liability arising from the User Content(s) and are not responsible for any User Content, whether provided by you or by others. You agree that MPOC shall not be responsible for any loss or damage incurred as a result of any such interactions. If there is a dispute between you and any other Site user, we are under no obligation to become involved.

You hereby release and forever discharge MPOC and our officers, employees, agents, successors, and assigns from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises or may potentially arise, whether directly or indirectly out of, or that relates directly or indirectly to, the Site.

Cookies and Web Beacons. Like any other website, the Site uses ‘cookies’. Your acceptance of these Cookies and Web Beacons is our authorisation to proceed to use these cookies to store information including visitors’ preferences, and the pages on the Site that the visitor accessed or visited. The information is used to optimize the Site users’ experience by customizing our web page content based on visitors’ browser type and/or all other information.

Our Advertising Partners. Some of advertisers on our site may use cookies and web beacons as well. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. You are advised to check our advertising partners and their Private Policy before utilising their links. For easier access, we hyperlinked to their Privacy Policies below.

• Google

https://policies.google.com/technologies/ads

Disclaimers

Your usage of the Site is at your own risk. The Site is provided on an "as-is" and "as available" basis, and MPOC, the party or parties involved in creating, producing and delivering this Site and our suppliers expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of performance and merchantability, completeness or suitability of the information and materials found or offered on the Site for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. MPOC, the party or parties involved in creating, producing and delivering this Site and our suppliers also expressly disclaim any guarantees that the Site will meet your specific requirements or that the Site will be available on a timely uninterrupted, secured, or error-free basis, or that the Site will be accurate, reliable, error and/or omission free, free of viruses or other harmful code(s), complete, legal, or safe. If applicable law requires any warranties with respect to the Site, all such warranties shall be limited in duration to ninety (90) days from the date of first use.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation on Liability

To the maximum extent permitted by law, in no event shall MPOC the party or parties involved in creating, producing and delivering this Site and/or our suppliers be liable to you or any other third-party for any lost profits, lost data, costs of procurement of substitute products, or any direct, indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your or the third party’s access to, or use of, or inability to use or access the Site even if MPOC has been advised of the possibility of such damages as mentioned. Access to and use of the site is at your own discretion and totally at your own risk, and you shall be solely responsible for all damage(s) sustained by you or any third party, to your device or computer system or that of the third party, or loss of data resulting therefrom.

Term and Termination

Subject to this Section, these Terms shall remain in full force and effect while you use the Site. Your User Content may be deleted, at MPOC’s sole discretion, at any time without prior notice to you. We may also, at our sole discretion, decide you are in violation of these Terms and suspend or terminate your rights to use the Site at any time with or without assigning any reason. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. MPOC shall not, under any account, have any liability whatsoever to you and/or any third party for any termination of your rights under these Terms.

Copyright Policy

MPOC respects the intellectual property of others and asks that users of our Site do the same. In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination of users of our online Site who are repeated infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to our designated Copyright Agent:

• your physical or electronic signature;
• identification of the copyrighted work(s) that you claim to have been infringed;
• identification of the material on our services that you claim is infringing and that you request us to remove;
• sufficient information to permit us to locate such material;
• your address, telephone number, and e-mail address;
• a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
• a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

General

Electronic Communications. All communication between you and MPOC uses electronic means, whether you use the Site or send us emails, or whether MPOC posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communication from MPOC in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that MPOC provides to you electronically satisfy any legal obligation that such communications would satisfy if it were be in a hard copy writing.

Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation". If any provision of these Terms is held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to MPOC is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without MPOC’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. MPOC may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

Your Privacy. Please read our Privacy Statement which together with these Terms govern MPOC’s relationship with you in relation to this Site.

Copyright/Trademark Information. Copyright ©. All rights reserved. All trademarks, logos and service marks displayed on the Site are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

Contact Information

Malaysian Palm Oil Council

Menara Axis, Level 7, No. 2, Jalan 51a/223,
46100 Petaling Jaya, Selangor,
Malaysia

pol@mpoc.org.my

At Palm Oil Link, accessible from https://www.palmoillink.com (“Website”), we are committed to protecting and respecting the privacy of our visitors in accordance with the Personal Data Protection Act 2010.

This Privacy Statement (“Privacy Statement”) explains what types of personal data is collected and recorded from people who visit our Website, when and why we collect it, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. Please read it carefully to understand our practices regarding your personal data and how we treat it. By visiting and/or using the Website as well as voluntarily providing personal data to MPOC, you agree to be bound by the terms of this Privacy Statement.

If you have additional questions or require more information or clarification about our Privacy Statement, do not hesitate to contact us so that you can make informed decisions.

Information gathering and usage

We are a Data Controller of your information.

The Website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this for their hosting services' analytics. We may collect your personal data which you voluntarily provide to us through our Website such as your name, contact information such as your address, email address, telephone number, information which is collected by the log files automatically such as internet protocol (IP) addresses, browser type, Internet Service Provider (ISP) and URL, date and time stamp, referring/exit pages, and possibly the number of clicks and such other information dependent on the purpose of your visit.

We may use the personal data as follows:-

• In respect of personal details and contact information which you have provided to us, to identify you and personalise future communication between us, if any
• In respect of information which is collected from you automatically, to ensure that it is presented in the most effective manner for you and for your computer, to allow you to participate in the interactive features of our Website, when you choose to do so,
• To obtain information about your preferences , online movements and use of our Website
• To carry out research, analyse trends, gather demographic information and statistical analysis to help improve our content, our services and to help us better understand your requirements
• to target our marketing and advertising campaigns and possibly, those of our partners more effectively by providing interest-based advertisements that are personalised to your interests, and to make your online experience more efficient and enjoyable;
• to send you promotional materials, or promote products and services of our partners or such third parties which we think may be of interest to you;
• in other circumstances, such purposes that are necessary or directly related to your relationship with us or where you have given permission or where it is permitted or required for compliance under the applicable laws.

Processing your personal data, and obtaining your consent

Where we rely on your consent for processing your personal data, you may withdraw your previous consent to this processing at any time, by contacting us by using the contact details below. Please note, however, that withdrawing your consent will not affect the lawfulness of the processing based on your previous consent prior to withdrawal.

There may be instances where we process your personal data for our legitimate interests or on the basis of other lawful grounds (i.e., because we have established a relationship with you and need to process your personal data in order to provide you with the information and/or services you have requested), without having obtained your consent – this applies where our processing activities are governed by the applicable laws of certain jurisdictions in which we operate that do not require consent to have been obtained where there are legitimate interests and/or other lawful grounds to process the relevant personal data.

We do not seek your consent in such cases largely so that we provide you with services in an efficient way (or where in some cases it might not be possible for us to seek your consent because we must process personal data, for example, for the detection of fraud).

Storage of your information

All information you provide to us is stored on our secure servers. We maintain appropriate administrative, technical and physical safeguards to protect against loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction of the personal data you provide to us in accordance with applicable laws.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Period for which we store your personal data

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Statement. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies and thereafter destroy or permanently delete your personal information, if it is no longer required.

Transfers of your information

We limit access to personal data we collect about you to our employees and analytics and search engine providers that assist us in the improvement and optimization of our site, who we reasonably believe need to have access to your information to provide you with the information or services you request from us.

We will also disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of MPOC group of companies, our customers, or others.

If you wish to be informed what Personal Information we hold about you and if you want it to be removed from or rectified in any manner in our systems, please contact us.

Your Rights Under European Union Laws, if applicable

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (Regulation EU 2016/679) (“GDPR”) adopted in the European Union (“EU”) effective 25th May 2018.

Occasionally, we might receive or collect through our Website the types of personal data described in this Privacy Statement from individuals who are located in the EU or the EEA when accessing our Website. If and to the extent that the GDPR applies to our processing of your personal data as described in this Privacy Statement, please note that you may have the following rights:

• Access. You may contact us at any time in order to request access to the personal data we hold about you. We can also provide you with a copy of your personal data on request.
• Rectification. If your verify that any part of your personal data is inaccurate. you can ask us to correct, complete and/update your personal data by contacting us at any time and we will not use the data nor allow others to use it, until it such correction and/or update. To the extent reasonably possible, we will inform anyone who has received your personal data of the corrections and/or updates we make to it.
• Restriction. You may, in certain circumstances, require us to limit the way in which we process your personal data (i.e., require us to continue to store your personal data, but not otherwise process it without your consent).
• Erasure. You may ask to have the information on your account deleted or removed. We will try to do so promptly, and, to the extent reasonably possible and we will inform anyone who has received your personal data of your request. However, we must keep track of certain information for legal compliance purposes, so we may not be able to fully delete your information in certain circumstances.
• Receiving/transferring your personal data. You may also ask us to send you the personal data we hold on you in an electronic, structured and user-friendly format.
• Object. Where we are processing your personal data without your consent to pursue our legitimate interests such as using your personal data to contact you for marketing purposes, you may object to us processing your personal data.
• Automated decision-making. You have the right to be informed of any automated decision-making, including profiling, used in connection with your personal data, and we will provide information about the logic we apply, as well as the significance and consequences of such processing.

Security

We limit access to personal data that we collect about you to our employees and third-party agents, who we reasonably believe need to have access to your information to provide you with the information or services you request from us. We have reasonable security measures in place to help protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we ensure that our systems adhere to market security standards so as to help safeguard against such occurrences.

Cookies and Web Beacons

The Website sets and uses 'cookies' and similar technologies. These cookies and similar technologies are standard across websites and applications through which information is collected. The cookies on the Website are used primarily to distinguish and recognise that a user has visited the Website previously, to store information including visitors' preferences and the pages on the Website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information to improve the Website’s performance and usefulness. We do not correlate this information with data about individual users, nor do we share this information to any third party. The cookies will remain on your computer after the browser is closed. Until removed, the cookies will become active again when the website is reopened. Cookies can be deleted by you, at any time, and will not collect any information when you are not accessing the website.

For more general information on cookies, please read visit "www.allaboutcookies.org or What Are Cookies".

Links to Our Advertising Partners/Third Party Websites

Our site may, from time to time, contain links to and from the websites and social media channels of our advertising partner networks and affiliates. If you follow a link to any of these websites or channels, please note that most may also use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Statement/Policy for user data. For easier access, we hyperlink to their Privacy Statement/Policy below.

• Google

https://policies.google.com/technologies/ads

You may consult this list to find the Privacy Statement/Policy for each of the advertising partners of our Website.

Third-party ad servers or ad networks also use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on our Website, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Third Party Privacy Policies

Our Privacy Statement does not apply to any other advertisers or websites. You are advised to read each respective Privacy Statement/Policy of the other advertisers or websites that you wish to enter and explore. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to any of the websites or channels and are advised to read the same for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

We do not have any access to or control over cookies that are used by our advertising partners or other third-party websites. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Our Website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to Our Privacy Statement

Any changes we make to our Privacy Statement in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Statement.

Language

In accordance with the requirement of the Personal Data Protection Act 2010, this Privacy Statement is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.

Online Privacy Statement Only

Our Privacy Statement applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on our Website. This statement is not applicable to any information collected offline or via channels other than this Website.

Consent

By using our Website, you hereby consent to our Privacy Statement and agree to its terms.

How You Can Contact Us

Any questions, comments and requests regarding this Privacy Statement are welcomed and should be addressed to:

Malaysian Palm Oil Council
Menara Axis, Level 7, No. 2, Jalan 51a/223,
46100 Petaling Jaya, Selangor,
Malaysia
pol@mpoc.org.my